- Jackie
- Blog
My favorite ( rant ahead, sorry to bore you folks. Can't do it on my personal wall, as our marketing strategy is using FaceBook, and i'm friends with 90% of my customers ) -
Friday is payday for most people, and that is when we get about 80% of service requests for lawn care. Of that 80%, 60% of those want / expect same day, immediate service.
When you explain you can give them an estimate when you are in the area within the next 3 days, they get flustered and say " well I will just call someone else ".
Yea buddy. I'm going to:
Hook up a trailer to truck
Load trailer with $17,000 worth of equipment
Change clothes ( PPE )
Drive ( usually ) 12 miles one way
To cut your severely overgrown lawn for the $40 your waving at me.
People haven't a clue how a business operates.